Diamond Braces Orthodontist: Braces & Invisalign

Aisha a month ago

They have such amazing service, the staff are so nice!! I just got my braces done from them today and I’m so excited.🥹

Elizabeth Ramirez a month ago

Yesterday’s visit was amazing, office is on point! The minute we walked in we were welcomed they knew what i was in for. The office was nice and cool no wait time at all i was shocked only like 2 min to scan my id. The DR was very cool and hip. I cant wait to start my journey with them

Jasmin Gomez 2 months ago

They explained everything to me clearly and the waiting time was short good service.

Devine Nesty 2 months ago

My appointment has been rescheduled three different times. Every time I rearranged my schedule, spent money on transportation, and rushed to make it on time, I ended up being sent home without getting my braces. Because it’s either “too full” or there call center “don’t know whats going on” This has been an incredibly frustrating experience. The scheduling is disorganized and shows no respect for patients time. I have wasted both time and money because of repeated rescheduling and poor communication. If you value reliable appointments and professionalism, I would think twice before choosing this location.

Brittany Hartshorn 5 months ago

I would not recommend this office under any circumstances. I paid $4,400 for an 18-month treatment, which is already high for Invisalign, and the quality of care has been completely unacceptable. The x-ray technician has extremely poor bedside manner and is consistently rough to the point of causing pain. During my first visit, a tool was placed in my mouth without a protective barrier, and I became sick shortly after, which raises serious hygiene concerns. When my Invisalign attachments were installed, I had to return the same day because one wasn’t even properly glued on. The technician also documented that they walked me through setting up the online portal, which never happened. At a follow-up visit, when I reported another attachment had fallen out, the same technician stretched my mouth so aggressively that it caused a tear at the corners, which has since scabbed over. She also had long nails and managed to scratch the inside of my cheek through her gloves, leaving a cut. The level of care here feels careless and, at times, unsafe. The only reason I’ve continued coming back is because the office is a five-minute walk from my home.